Thetanningshop UK Reviews
(Rated by 2 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.0
Base on 2 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.5
- Price & Quality4.5
- Customer Service4.0
Recent Customer Reviews (2)
Bettie Fitz
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Harriette Fremont
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Thetanningshop UK Pricing
Stand-up sunbeds
£0.43 - £0.88
Monthly unlimited sunbed memberships
£110 - £137.50
Spray tan monthly memberships
£40 - £60
Red Light Therapy Beds
£13 - £18
Red Light Therapy monthly unlimited memberships
£180 - £225
Thetanningshop UK Pros & Cons
Pros
1
High customer satisfaction: The Tanning Shop has a strong consumer rating of 4.8 out of 5 stars based on customer reviews, indicating most customers are very satisfied with their experience.
2
Friendly and knowledgeable staff: Customers frequently praise the welcoming, friendly, and helpful staff, including managers who provide expert advice and personalized service.
3
Nationwide presence: Over 90 stores across the UK and Ireland make it convenient to find a nearby salon.
4
Excellent customer service: The company boasts a 5-star Trustpilot rating from over 2000 reviews and offers a Customer Charter emphasizing quality service.
5
Convenient features: Online booking, a mobile app for easy access to deals and salon information, and a personalized tanning program enhance user experience.
6
Free tanning consultation: In-store consultations assess skin type and recommend responsible tanning options.
7
Safety and compliance: Strict adherence to the Sunbed Act (2010) with age verification and responsible tanning policies ensure customer safety.
8
Special offers: Membership benefits include 25% off the first lotion purchase and a referral scheme that rewards customers for introducing friends.
CONS
1
Employee dissatisfaction: Some former and current employees report issues such as low pay, lack of breaks, lone working, poor management support, and inadequate staff facilities.
2
Limited staff breaks: Employees mention breaks only between customers, which can be difficult during busy times.
3
Negative staff reviews: There are reports of high staff turnover and management being unsupportive or disrespectful.
4
Product restrictions: Certain lotions and oils are banned to protect equipment and customer safety, which may limit product choices for some users.
Thetanningshop UK Features and Benefits
Features
High customer satisfaction
Strong consumer rating of 4.8 out of 5 stars based on customer reviews, indicating most customers are very satisfied with their experience.
Friendly and knowledgeable staff
Customers frequently praise the welcoming, friendly, and helpful staff, including managers who provide expert advice and personalized service.
Nationwide presence
Over 90 stores across the UK and Ireland make it convenient to find a nearby salon.
Excellent customer service
5-star Trustpilot rating from over 2000 reviews and offers a Customer Charter emphasizing quality service.
Convenient features
Online booking, a mobile app for easy access to deals and salon information, and a personalized tanning program enhance user experience.
Free tanning consultation
In-store consultations assess skin type and recommend responsible tanning options.
Safety and compliance
Strict adherence to the Sunbed Act (2010) with age verification and responsible tanning policies ensure customer safety.
Special offers
Membership benefits include 25% off the first lotion purchase and a referral scheme that rewards customers for introducing friends.
UK's largest tanning chain
Over 90 stores nationwide provide convenient access to salons.
Open 7 days a week
Offers flexible scheduling for customers.
Clean, professional, and friendly environment
Provides a comfortable experience with fully trained staff assisting throughout the tanning process.
Easy registration process
Includes a personalised tanning program for tailored service.
Online booking
Enables convenient management of appointments.
Mobile app
Provides access to salon locations, exclusive deals, and booking management.
Responsible tanning solutions
Includes sunbeds, spray tans, tailored to individual skin types for safe tanning.
Red Light Therapy beds
Promote skin health, wellness, rejuvenation, and overall health.
Cost-saving tanning packages and memberships
Save up to 50% compared to standard prices.
Sunbed tanning packages
Offer lower per-minute rates than pay-as-you-go.
Unlimited memberships
Provide fixed-price unlimited access to sunbeds or Red Light Therapy.
Discounts for off-peak and under-18s
Reduce session costs, e.g., off-peak around £12.99 and 50% off for under-18s.